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Terms and Conditions

By using Healthcare SIT you agree to these terms and conditions, privacy policy, returns and refund policy of the Site. Please read the Terms and Conditions carefully before using thecliniks.com


Welcome to thecliniks .We are an online marketplace and these are the terms and conditions governing your access and use of thecliniks along with its related sub-domains, sites, mobile app, services and tools (the "Site"). By using the Site, you hereby accept these terms and conditions (including the linked information herein) and represent that you agree to comply with these terms and conditions (the "User Agreement"). This User Agreement is deemed effective upon your use of the Site which signifies your acceptance of these terms. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site.

The Site reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time without any prior notification. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to Terms and Conditions of use constitutes your acceptance of those changes.


Please review our Privacy Agreement, which also governs your visit to the Site. The personal information / data provided to us by you or your use of the Site will be treated as strictly confidential, in accordance with the Privacy Agreement and applicable laws and regulations. If you object to your information being transferred or used in the manner specified in the Privacy Agreement, please do not use the Site.


You agree, understand and acknowledge that the Site is an online platform that enables you to purchase products listed at the price indicated therein using a payment method of your choice.


Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us. We may, but shall not be obligated to, remove or edit any Submissions without any notice or legal course applicable to us in this regard.


When you visit the Site, or send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the Site or by any other mode of communication we choose to employ. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website (and/or placement of your order) and agree to treat all modes of communication with the same importance.


These terms and conditions are governed by and construed in accordance with the laws of The Islamic Republic of Pakistan. You agree, as we do, to submit to the exclusive jurisdiction of the courts in Karachi, Pakistan.


You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from the Site and you agree to bear any and all applicable taxes as per prevailing law.



The cliniks is an online pharmacy that sells medicines at a discounted rate offering the lowest price in Pakistan. The process works by uploading a prescription that our pharmacist will verify, creating an order for you. We offer medicines from reputable brands .


  • The domain name thecliniks, a digital healthcare platform, and thecliniks, a mobile application.The domain name and the mobile application are collectively referred to as “Website”.
  • The Website is a platform that facilitates the purchase of pharmaceutical products for sale by various relevant pharmacies (hereinafter referred to as “Services”, with the relevant pharmacies referred to as “Sellers”). The arrangement between the Sellers and thecliniks shall be governed in accordance with this Terms of Use. The Services would be made available to such natural persons who have agreed to become buyers on the Website after obtaining due registration, in accordance with the procedure as determined by thecliniks, from time to time (referred to as “You” or “Your” or “Yourself” or “User”, which terms shall also include natural persons who are accessing the Website merely as visitors). The Services are offered to the Users through various modes which shall include issue of discount coupons and vouchers that can be redeemed for various goods/ services offered for sale by the Sellers.
  • For the reason of providing the Services and for other purposes identified in this Privacy Policy, Website will be required to collect and host certain data and information of the Users. Thecliniks is committed to protecting the personal information of the Users and takes all reasonable precautions for maintaining confidentiality of the User’s personal information. This Privacy Policy has been designed and developed to help you understand the following:
    1. The type of personal information that theclinikls collects from the Users;
    2. The purpose of collection, means and modes of usage of such personal information by thecliniks;
    3. How and to whom will disclose such information;
    4. How thecliniks will protect the personal information including sensitive personal data or information that is collected from the Users; and
    5. How User’s may access and/ or modify their personal information.
  • This Privacy Policy shall apply to the use of the Website by all Users / Sellers. Accordingly, a condition of each User's use of and access to the Website and to the other services provided by thecliniks to Users is their acceptance of this Privacy policy. Any User is required to read and understand the provisions set out herein prior to submitting any sensitive personal data or information to thecliniks, failing which they are required to leave the Website immediately.

Purpose for which your information may be used by thecliniks:

The information collected by thecliniks can be utilized for the following purposes:

    1. User registration on the website.
    2. To process orders and provide services offered on the website.
    3. To complete financial transactions and billing of products/services.
    4. Improvement of services and features offered on the website.
    5. To deliver personalized information to users.
    6. Technical administration and customization of website.
    7. Conducting surveys for research and development.
    8. Non-personally identifiable information, which is owned by dawaai.pk may be used in a non- personally identifiable form for research, statistical analysis and business intelligence purposes. Dawaai.pk may sell or otherwise transfer such research, statistical or intelligence data in an non- personally identifiable form to third parties and affiliates.
    9. Customer care related activities, and to resolve customer complaints and queries.
    10. In case of any contests conducted by dawaai.pk in which the User participates, the User Information may be used for prize fulfillment and other aspects of any contest or similar offering.





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